I'm on the phone with Verizon (yes, again) and the representative this time has been so complimentary. He said I have a lovely name, then he said I have a clear voice, and just now he said I have been one of the best customers he's ever worked with. I don't know if he was being sincere or not, but I'll take it.
Also, I assumed this would be a 2 hour long call and we got it all done in less than 30 minutes!
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