Twice in the last week, our new robot vacuum has become disconnected and won't reconnect. Both times I filled out the "contact me" form on their website and waited 3+ days before calling the phone number and then waiting on hold for over 30 minutes only to have them suggest a factory reset. Yes, it has fixed the issue both times but I would prefer not to have to do a factory reset once a week. This robot vacuum is supposed to save me time, but it’s currently doing the opposite.
Symptoms
6 years ago




